 privacy policy
Symmetry Personal Assistant & Lifestyle Management is committed to ensuring your
privacy in accordance with the National Privacy Principles, Privacy Act 1988.
Collection of Information
- Your privacy is important to us and we take your privacy seriously
- We will only collect information from you that is necessary for the
operations of our business.
- It will be collected by lawful and fair means.
- All information is retained for the sole purpose of providing our services
at the highest quality level.
- All clients’ information remains the property of our clients, and we merely
act as agents on your behalf.
- We will never release, sell or give your name, email address or details to
any unauthorised third party or organisation.
- At any point, you can select the link at the bottom of every email we send
to you to change your details or unsubscribe.
Information which is gathered will be retained for the duration of work
agreements. Upon termination of work agreements all records, notes, documentation and other items that were used, created, or controlled by us will be returned.
Key Holding
- Clients' keys are stored with only the client number attached to the key, we will
never use a clients' name or address details.
- We will never pass your key to a third party or supplier, only a Symmetry staff
member will have access to your key, and even then only for entry into the property
at the time the service is requested.
- In the event the clients locks are changed or work agreement terminated, we will
promptly return the key to the client.
- Keys are stored in a secure steel key cabinet. Your key only comes out of the
cabinet on the day you request service, and is returned immediately upon completion
of the service.
Personal Credit Card Numbers, PINs, Passwords and Alarm Codes
- We will never offer or confirm a clients' alarm code, password, credit card number or
PIN over the phone or for any reason other than to facilitate purchases or services
on your behalf and as agreed to by you.
- We will never put charges on your credit card without your full authorisation, unless
it is to recover costs when you have not honoured our terms and conditions.
Please contact us if you have any enquiries about our privacy policy.
Our contact details are:
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Kerrie Schofield
Symmetry Personal Assistant & Lifestyle Services
53 Risley Court, COORAN, Noosa Hinterland, QLD, 4569
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m:
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+61 428 787 212
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e:
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Kerrie@SymmetryPA.com.au
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